Miia Lähdes

Miia has led projects and programs at Fujitsu Finland, where she was responsible for the P&L, customer satisfaction, and OKRs of a large national project portfolio. She oversaw more than 50 projects and programs annually, valued between 200k€ and 1.8m€, and led a team of 30 project management professionals. Her role focused on ensuring profitability, strengthening delivery quality, and collaborating closely with sales to secure new revenue and deepen customer relationships. She also contributed to Fujitsu’s global development through her involvement in international project and agile leadership communities.

Before this role, Miia led Fujitsu Finland’s Transformation Program, driving scalable resourcing, improved delivery agility, and higher customer and employee satisfaction. As a certified Agile Coach, she supported account teams and customers, strengthened delivery outcomes, and contributed to global transformation initiatives.

Miia has also served as director of service business at ISKU Interior, where she was accountable for the revenue and profitability of the company’s service business. She led a team of over 15 design professionals, advanced digital service development, and built strategic partnerships that expanded market reach and accelerated growth.

A significant part of Miia’s career has been dedicated to sales leadership. As sales director and head of infrastructure services sales at Fujitsu Finland, she held full responsibility for a sales practice with an annual TCV target exceeding 200 million euros. She led complex sales engagements across public and private sectors, secured strategic wins, expanded existing accounts, and guided a team of 20 sales professionals toward high performance and customer‑centric execution.

Earlier leadership roles at Fujitsu include head of project and portfolio management, head of business enablement for Europe, head of bid assurance for the Nordics, and director of delivery assurance. Across these positions, she managed organizations of up to 80 professionals, led major transformation and quality programs, and strengthened delivery maturity in line with ISO, ITIL, SPICE, and EFQM standards.

Miia is known for her people‑centered leadership, strong communication skills, and ability to inspire teams and customers alike. Her career reflects a consistent commitment to growth, collaboration, and delivering value in every role.